IT Technical Writer

Position Overview

We are looking for a Technical Writer to write clear and concise documentation such as tutorials, user guides, and reference materials for computer programs.

We are a faith-based nonprofit organization who, for more than 35 years, has pioneered the use of technology to speed translation and meet the technology needs of translators and support personnel.

We provide a wide range of services such as:

  • Network infrastructure and server administration
  • Solutions for satellite and radio communications
  • Creative power solutions
  • Enterprise web applications

If you believe, as we do, that all languages are of value, form an integral part of peoples’ identities, and have the potential to serve them in a rapidly changing world, then you have the same mindset as our teams who serve minority language communities worldwide.

Position Responsibilities

  • Write documents such as tutorials, user guides, and reference materials for computer programs
  • Submit articles to user‐oriented publications
  • Assist with writing in‐house technical periodicals, and computer based training materials
  • Analyze and evaluate user interaction with computer programs from which documentation is written
  • Teach people to use various systems

Education

Bachelor’s degree in MIS, Business, or related field, or an equivalent combination of education and experience

Experience

  • Competencies in MS Office applications and/or Open Office
  • Previous multicultural experience helpful
  • Writing instructional material
We are a faith-based nonprofit organization committed to serving language communities worldwide as they build capacity for sustainable language development. Some staff are short- or long-term volunteers, and others are career staff who raise their own salaries from individuals, families, and churches.
Infrastructure
Field Systems Engineering
Platform Services
Enterprise Software